Not exactly. We offer informal but psychology-informed support. If you need licensed mental health services, we'll help refer you.

Your conversations are completely private and encrypted. We follow strict data protection standards and never share your personal information.

Absolutely. You can cancel whenever you want based on your subscription terms (monthly or annual).

Yes. We use advanced technology to help you get faster, more consistent responses, and we ensure you always feel genuine care behind every message.

If you're experiencing severe distress, suicidal thoughts, or any emergency situation, please seek immediate help by contacting your local crisis line or a licensed mental health professional. Chat with Friend is not equipped to handle life-threatening crises.

Yes, you can switch between plans at any time. If you switch from monthly to annual, you'll start saving immediately. When switching from annual to monthly, the change will take effect at the end of your current billing cycle.

Currently, we support English, Spanish, French, German, and Dutch. We're actively working on adding more languages to make our service accessible to more people worldwide.

Your privacy is our top priority. We use end-to-end encryption for all conversations, and your data is stored securely using industry-standard encryption. We never share your personal information with third parties, and you can request to delete your data at any time.

You can discuss any personal or day-to-day topics that are on your mind—from work stress and relationship challenges to personal growth and life transitions. However, we're not equipped to handle medical advice, legal counsel, or crisis situations requiring immediate professional intervention.

While our service is designed to provide consistent support, you're actually chatting with an AI system that maintains context of your conversations. This ensures you get reliable, high-quality responses 24/7 while maintaining a sense of continuity in your discussions.

We accept all major credit cards (Visa, MasterCard, American Express), Google Pay, Apple Pay and some local payment options. All payments are processed securely through our trusted payment partner: Stripe.